The VirusDefs folder is located under C:\Program Files\Common Files\Symantec Shared\ If you have other Symantec applications that use the VirusDefs folder, it is recommended that you make backup copy of the VirusDefs folder before running the CleanWipe tool. You cannot select individual applications to remove.ĬleanWipe will remove Virus Definitions if you select Yes to “Do you want to do a detailed MSI Product Code registry search?…”, even when selecting No to “If Virus Defs remain after uninstalling Symantec products do you want to uninstall the Virus Defs?”. This utility can be run on Windows 2000, Windows XP (32 and 64 bit), and Windows Server 2003 (32 and 64 bit.)ĭo not run this utility on Windows NT, Windows 9x, or Windows Me.ĭo not run this utility on systems that have Symantec AntiVirus 8.x or below installed. Once the utility has been obtained please follow these instructions: To obtain Cleanwipe please contact Symantec Technical support. The cleanwipe utility is used to completely remove Symantec Antivirus and Symantec Endpoint Protection products.
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